Tripaneer.com is looking for a full-time home-based native German Account Manager for our leading website BookYogaRetreats.com with procurement and account management experience. We are looking for a native German speaker, fluent in English.
In this position, you are the frontline to communicate with native member organizers about their accounts and the services/features we provide for them to increase their conversion rate. You will be responsible to maintain a good relationship with the organizers to drive business for our websites and thus, the revenue growth.
Your tasks range from maintaining organizers’ accounts, running periodic checks and suggesting improvements to add more availability and improve the members organizers’ individual content listings to meet the demands and interests of customers on BookYogaRetreats.com.
We are looking for a person with the right personality and not only the right skills.
- Responsible for native organizers accounts
- Process organizer actions for their profile and listings
- Contacting and welcoming new native member organizers
- Answering organizers’ questions and requests by phone or e-mail
- Listing creation for new and existing organizers
- Coordinating information needed, work and progress of native organizer listings
- Suggesting improvements to native organizer profiles and listings
- Updating native organizer profiles and listings
- Coordinate with the onsite native account manager counterpart for priority destinations to focus
- Provide the required support in processing actions needed for inquiries sent to suppliers under your responsibility
- Follow up on payments, cancellations and evaluations
- Administrative support
Your level of responsibility and tasks will grow quickly based on performance excellence. We are also looking for people who can develop on a personal and professional scale along with our growing business.
You will receive an intensive training (editor training, inventory training, business development training, and account management training) to ensure that the work is clear for you. We will make sure the work is well prioritized and scoped for you to deliver a successful job performance.
You will be submitting daily progress reports and we will have weekly VoIP conference calls with your trainer or manager based in the Netherlands.
- Native German speaker.
- Candidate must possess at least a Bachelor's Degree, any field.
- Fresh graduates / Entry level applicants are encouraged to apply.
- Excellent English (US) written & verbal communication skills.
- Excellent computer (Microsoft office) skills.
- Ability to stay focused while working on large tasks, while retaining close attention to detail.
- Ability to multi-task, work independently, be proactive and use own initiative.
- Ability to learn on the fly, and have the drive to grow on a personal and professional scale.
- Affinity with or practicing yoga.
- Relevant experience in a procurement or account management role.
- Experience with VoIP and other online communication systems.
- Experience living / traveling in an English speaking country.
Work week: 40 hours per week, working days are negotiable.
Term: 12 months (with extension possibilities).
Trial period: 8 weeks.
Location: Your home or any other location of your choice (anywhere in the world) with a reliable and fast internet connection.
Start date: As soon as possible.
If you are interested in this post or have any questions, you can apply or contact us via [email protected]
Interested candidates are invited to submit the following:
- Motivation letter in English
- Detailed resume/CV in English
- A list with the following data:
- Your location
- Highest education and date of graduation
- Scores and dates of English level tests
- List of experience with Microsoft office
- List of experience with online tools
- Summarize travel experience
- Experience in English speaking countries
- Expected salary
- Expected hours in work week
- Preferred working schedule (E.g., Monday to Friday, 9 a.m. to 5 p.m.)
- Possible start date
- Website name on which you have originally found this vacancy
IMPORTANT: Only applications in English sent to [email protected] which include a motivation letter, resume and list of data as described above will be considered.
All applications received will receive an answer within 10 business days. Shortlisted candidates will be invited for a Skype interview. All application documents shall be treated with strictest confidence.
Tripaneer.com is a growing online startup company developing travel websites for theme vacations. We are passionate to create professional websites with high quality content and superior user experience.
We love enriching people’s lives. We believe that a travel experience with an educational theme is a lifetime memory that lets people discover their abilities and increases happiness and personal growth. That is why we want more and more people to experience these journeys. We enable our website visitors to easily find, compare, and book travel experiences anywhere in the world.
We are planning to continuously launch new theme vacation websites, and some of our current websites are:
- BookYogaRetreats.com - Yoga retreats and holidays
- BookMartialArts.com - Martial arts camps and vacations
- BookCulinaryVacations.com - Cooking holidays and wine tours
- BookSurfCamps.com - Surf camps and holidays
- BookAllSafaris.com - Safari tours and holidays
Our first website (BookYogaRetreats.com) was launched in April 2013. Since then, customer revenues have mostly funded the growth of our team of 150+ working from 15+ different countries (Tripaneer.com is registered in the Netherlands).
We are currently looking to expand both our on-site (in Amsterdam) and our remote teams. We have built a team in which we truly love working with, and we think that you will too.