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Change language & currency

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Currency

Australian Dollar AUD Canadian Dollar CAD Euro EUR - € British Pound GBP - £ United States Dollar USD - US$ Brazilian Real BRL - R$ Swiss Franc CHF Chinese Renminbi Yuan CNY Czech Koruna CZK Danish Krone DKK Hong Kong Dollar HKD Indonesian Rupiah IDR - Rp Israeli New Sheqel ILS - ₪ Indian Rupee INR - Rs. Japanese Yen JPY - ¥ South Korean Won KRW Mexican Peso MXN Malaysian Ringgit MYR Norwegian Krone NOK New Zealand Dollar NZD Philippine Peso PHP Polish Złoty PLN Russian Ruble RUB Swedish Krona SEK Singapore Dollar SGD - S$ Thai Baht THB Turkish Lira TRY South Africa, Rand ZAR

Privacy Policy

Last Modified: 28 November 2024

Tripaneer B.V. ("Tripaneer") takes your privacy seriously and treats all your personal information with great care. This Privacy Policy explains how we collect, use, and protect your personal data and how you can exercise your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

  1. Who We Are?

    Tripaneer B.V. is a company with limited liability, having its registered office in Amsterdam, Netherlands, at Singel 542 office 3A-03, (1017 AZ) Amsterdam. Tripaneer operates a platform ("Platform") through its website(s) ("Website") that allows you to find, compare, and book theme vacations globally.

  2. What Information We Collect?

    We collect and process the following categories of personal data:

    2.1 Information You Provide

    • Personal Details: Name, email address, phone number, and profile photo.
    • Additional Profile Information: Date of birth, place of residence, travel experiences, and interests.
    • Content You Provide: Travel reviews, photos, and other information visible to users.
    • Payment Information: Necessary data to process payments, such as bank account details or credit card information (processed securely by third-party payment providers).

    2.2 Automatically Collected Information

    • Technical Data: IP address, device type, browser type, and location.
    • Cookies and Similar Technologies: Details about your browsing activity, saved preferences, and interactions on our Platform. (See Cookies section below for details.)

    2.3 Information From Third Parties

    • Data from third-party services like Google, Meta, X, Pinterest, or LinkedIn when linked to your account or via embedded pixels.

  3. How We Use Your Data

    We use your personal data for the following purposes:

    • To provide and improve our services.
    • To personalize your experience on the Platform.
    • To enable marketing and advertising tailored to your preferences.
    • To comply with legal obligations and enforce agreements.
    • To ensure the security and functionality of our Platform.

    For detailed information on how cookies are used, see the Cookies section below.

  4. Consent Management and Your Rights

    We are committed to ensuring that you have full control over how your personal data is processed. To facilitate this, we provide a "Privacy Settings" link accessible in the footer of every page on our website. Through this link, users can:

    • View and manage their consent preferences at any time.
    • Provide or withdraw consent for optional data processing, such as analytics and personalized advertising.
    • Access detailed information about the cookies and technologies used on our website.

    When you click the "Privacy Settings" link, it opens a banner where you can review and amend your preferences, including enabling or disabling specific categories of cookies.

    Cookie Usage and Consent

    • Essential Cookies: These cookies are necessary for the website to function and cannot be disabled through the Privacy Settings panel.
    • Optional Cookies: These include analytics and marketing cookies, which are only activated with your explicit consent.

    If you withdraw your consent, optional cookies will be disabled immediately, and no further data will be processed under that category.

  5. Cookies and Similar Technologies

    When you access our Platform, we may store cookies or use similar technologies. We distinguish between:

    • Essential Cookies: Necessary for the Platform to function (e.g., login sessions).
    • Analytics and Marketing Cookies: Used to track user behavior and deliver personalized ads. These cookies will only be set with your explicit consent.

    Third-Party Advertising and Analytics Platforms

    We use various advertising and analytics platforms to deliver targeted and relevant ads and to understand user interactions. These platforms may collect personal data to enable personalized advertising and analytics. The platforms we use include, but are not limited to:

    • Google Analytics 4 (GA4): Used to analyze website traffic and user interactions to improve functionality and user experience. GA4 collects anonymized data and operates on an event-based model. Learn more at Google Analytics Privacy Overview.
    • Google Ads: For analytics, personalized advertising, and delivering relevant ads to users. Learn more about Google’s data practices at Google’s Business Data Responsibility Site.
    • Microsoft Ads: For delivering personalized ads and understanding user interactions (Microsoft Advertising Privacy Policy).
    • Meta Ads (formerly Facebook): For personalized advertising and analytics. (Meta Privacy Policy)
    • Pinterest Ads: To deliver targeted advertising and understand user interactions. (Pinterest Privacy Policy)
    • LinkedIn Ads: For personalized advertising and campaign analytics. (LinkedIn Privacy Policy)
    • TikTok Ads: For delivering personalized ads and understanding user interactions.(TikTok Privacy Policy)
    • Yandex Ads: For personalized advertising and analytics. (Yandex Ads)
    • WebEngage: For user engagement and retention analytics. (WebEngage Privacy Policy)
    • Outbrain: For content recommendations and personalized advertising. (Outbrain Privacy Policy)

    You can manage your preferences for these platforms directly through the Privacy Settings link or via the platform-specific opt-out mechanisms provided in their respective privacy policies.

  6. Third-Party Data Sharing

    We share your personal data with third parties only as necessary, including:

    • Advertising and Analytics Platforms: Google Analytics, Google Ads, Meta Ads, Pinterest Ads, LinkedIn Ads, TikTok Ads, Microsoft Ads, Yandex Ads, WebEngage, and Outbrain for personalized advertising and analytics.
    • Payment Providers: To process transactions securely.
    • Advertising Partners: To display tailored ads, where you have given consent.

    A full list of third parties can be found in the Privacy Settings section of our website.

  7. Your Rights

    As a user, you have the following rights under GDPR:

    • Right to Access: Request details about the personal data we hold about you.
    • Right to Rectify: Correct any inaccurate data.
    • Right to Erase: Request deletion of your personal data where legally permitted.
    • Right to Object: Decline certain data processing activities, such as personalized advertising.
    • Right to Withdraw Consent: Revoke consent at any time.

    To exercise these rights, please contact us at service@tripaneer.com.

  8. Displaying the Consent Mechanism

    Our consent mechanism, accessible via the "Privacy Settings" link, ensures compliance with GDPR. It is displayed to all users accessing our website from the European Economic Area (EEA), the UK, and Switzerland. The mechanism allows users to:

    • Take affirmative action (e.g., clicking "Accept All" or "Reject All") to indicate consent or lack thereof.
    • Modify their preferences at any time through the "Privacy Settings" link.

    In the absence of consent, only essential cookies will be used, and non-personalized ads that require limited cookie functionality may still be served.

  9. Data Security

    We implement appropriate technical and organizational measures to secure your data against unauthorized access, loss, or misuse. This includes encryption, secure servers, and periodic security audits.

  10. Changes to This Policy

    This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

  11. Contact Us

    If you have questions about this Privacy Policy, your rights, or our data processing practices, please contact us at:

    Tripaneer B.V.

    Singel 542 office 3A-03
    1017 AZ Amsterdam, Netherlands
    Email: service@tripaneer.com

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