First I must say that I was present at a very high level of organization regarding this tour related to the border crossings and the many checkpoints, the company here did a good job while leaving us a very minimal effort in dealing with the crossings, some of which are not simple and many procedures and checks, but the feeling was very safe with the guide and the other service providers regarding to that. Very Good Job.
The company's extensive experience in the area brought us to places that we would not have reached on our own in any independent tour and these are places that give us unforgettable photos to send to friends and life memories.
There was a lot of support in carrying luggage to the hotel, loading them on the car and helping the staff in such a journey that is physical and requires effort, in everything that required such effort, you feel like a king and everyone takes care of you and makes sure that you concentrate on the trip and the experience rather than the organization.
For any problem, the communication with the company was immediate and it was taken care of - for example, I ran out of money and the visa card didn't work and the company organized a solution.
In conclusion, I experienced a successful deal with a company regarding picking up a trip that was not easy at all and the company acted impeccably all along and this is not obvious at all.